PSI Conversion Limited Product Warranty

Warranty Coverage: PSI Conversion warrants to the original purchaser that the PSI manufactured items will be free from defects in materials and workmanship under normal consumer use for a period of 12 months from the date of receiving the original purchase. This warranty is only valid for products purchased directly from PSI Conversion or authorized resellers and applies only to the original purchaser, with provided proof of purchase. Items not manufactured by PSI Conversion are beholden to the warranty restrictions of the original equipment manufacturer.

What This Warranty Covers: Defects in materials or components used in the product, manufacturing defects that affect product performance, safety, operation, and malfunctions under normal usage conditions, per product instructions.

What This Warranty Does Not Cover: Issues including but not limited to damage due to accident, misuse, installation error, fire, or other external causes. Modifications or attempted repairs performed or installed by anyone outside PSI Conversion. Normal wear and tear including but not limited to cracking, discoloration, fading, tears. Use of the product in a manner inconsistent with the instructions. Any computer or controller whose programming has been changed or modified.

How to File a Warranty Claim: Contact our customer service team via 732-276-8589 or customerservice@psiconversion.com and provide your original receipt or proof of purchase. Depending on the issue and items affected you may be required to verify issue with the PSI Conversion tech support team to diagnose the issue in detail and verify warranty applicability. All warranty claims must be made within the warranty period. We reserve the right to verify all claims and inspect the product before approving any warranty service.

Warranty Remedies: If a valid claim is made within the warranty period, we will, at our sole discretion: repair the defective product, replace the product with an equivalent model, issue a full/partial refund, or store credit depending on the situation determine by PSI Conversion. Shipping costs for warranty claims may be the responsibility of the customer unless otherwise agreed upon by a PSI Conversion representative. Approved warranty claims will receive an RMA (Return Merchandise Authorization) number which must be included along with proof of purchase in the packaging of the effected items.

Limitation of Liability: This warranty is limited to the repair, replacement, or refund of the product as stated above. PSI Conversion shall not be liable for any incidental or consequential damages, loss of use, time, data, or costs associated with diagnosis/repair. For international orders please contact us directly.

Contact Information:

PSI Conversion

customerservice@psiconversion.com

Phone: 732-276-8589

2029 NJ-88 Brick, NJ 08724

M-F 8:00 – 5:00pm EST

www.psiconversion.com